Closed System Technical Manager

Our client is a leading independent Water Treatment Company that is now recruiting for a Closed System Technical Manager in the South.

Main Duties:

• Oversee Operational Delivery of Water Treatment work-flows nationwide from sample analysis to completion of remedial works
• Review existing resource and where needed recruit and build an additional team to deliver Water Treatment services to the client base.
• Complete Field Service visits for clients. Carry out monthly steam boiler analysis, closed system sample analysis and cooling tower visits in line with company processes.
• Provide recommendations to account managers / clients for samples and requests received via email address
• Work with Technical Consultants to Assist Account Managers by designing relevant water treatment programmes to provide best solutions to clients.
• Raise quotations for internal (account managers) and external clients.
• Manage workflows of the department for in-house sample analysis of LTHW and Chilled systems, as well as other industrial type systems, lab sampling and remedial works to ensure they are delivered within KPIs.
• Deliver WTT011 Closed System Training courses.
• Carry out follow up training for WTT011 graduates to support knowledge and understanding of the operational teams.
• Survey remedial works and set up project plans for delivery including resourcing of projects
• Complete discharge consent applications for remedial projects.
• Raise tasks and manage projects through internal IT system
• Manage chemical orders / stock with the Procurement department ensuring relevant materials and consumables are available for upcoming workflows.
• Attend and present at external customer meetings.
• Grow department with organic growth (assisting account managers and current clients).
• Identify new growth opportunities within the industry and grow client base.
• Obtain and Maintain CSCA membership with company Compliance Teams.
• Innovate with new technology to deliver appropriate and best fix solutions to clients.
• Lead internal monthly meetings (frequency may vary) with Technical Director, Commercial Director and relevant operational staff to review workflows, performance and opportunities.
• Provide technical consultancy to internal (account managers) and external stakeholders.
• Build revenue to £500k turnover target for 2024/2025 financial year and ensure continued growth of the department - revenue targets may vary depending on external factors..

Experience:

• Customer relations experience preferred within a similar role
• At least 5 years experience in the water treatment industry
• An understanding of the sales cycle
• Management / Leadership experience preferential
• 2 years experience running teams

Qualifications:

• Science or Engineering based degree ideally Chemistry related
• Technical knowledge of the Water Treatment Industry, specifically with Industrial treatment knowledge and experience i.e. cooling towers, closed systems and steam boilers
• Technical Water Treatment Qualifications
• Full clean driving license

Benefits:

Basic Salary £40K - £50K

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