We are recruiting on behalf of a specialist water treatment company renowned for its expertise in managing complex water hygiene and treatment solutions. They are now seeking a dynamic Field-Based Operations Manager to lead a diverse team and drive operational excellence across the UK.
About the Role
This field-based position involves national travel and hands-on leadership of a multidisciplinary team, including:
- Legionella Risk Assessors
- Remedial Engineers
- Chemical Technicians and Blenders
- Office-based Administrator
You’ll oversee technical operations, ensure contract compliance, and implement process improvements that support the company’s culture of continuous development.
Key Responsibilities
- Plan and manage daily work programmes for water treatment and hygiene engineers
- Ensure all work is compliant, competent, and aligned with contract requirements
- Conduct training needs assessments and annual appraisals for engineering staff
- Collaborate with Account and Sales Managers to prepare competitive quotes and tenders
- Serve as a key point of contact for major client contracts and operational queries
- Maintain high standards of quality and contract compliance across all projects
- Resolve operational issues and ensure timely communication with internal teams
- Build and maintain strong relationships with clients at all levels
Candidate Profile
Essential Skills & Experience:
- Minimum 5 years’ operational management experience in the water industry
- In-depth knowledge of L8 guidelines and contract compliance systems
- Strong technical understanding of water treatment and hygiene processes
- Proven experience with Health & Safety protocols, RAMS, SOPs, and scheduling
- Demonstrated leadership in team development and continuous improvement
- Excellent organisational and time management skills
- Ability to manage multiple priorities under pressure
- Clear and confident communicator, both written and verbal
- Financial awareness and experience with reporting and budgeting
- Proficiency in Microsoft Office and online management platforms
What’s Offered
- Competitive basic salary: £40,000–£50,000
- Company vehicle for national travel
- Pension scheme
- Supportive team environment with opportunities for growth