Water Treatment Sales / Service Engineer

Water Treatment Account Manager - Republic of Ireland, Ireland

Ref: 808Wednesday 4 May 2022

€32,000 - €50,000

Our client is a leading Water Treatment Company that provide full -service, customer centred, quality focused water treatment to customers throughout the UK and Internationally. The Water Treatment company is seeking to employ a Water Treatment Sales / Service Engineer to manage Water Treatment accounts in the Republic of Ireland

Water Treatment Sales / Service Engineer Duties:

  • Clients are based mainly in Cork / Waterford region and will carry out analysis of Closed Loops, Cooling Towers, Steam Boilers
  • Manage an existing account base whilst trying to expand the accounts
  • Coordinate and attend review meetings at contracted customer’s sites.
  • Identify and progress resale opportunities for customers that have had products / services in the past
  • Identify and progress sales opportunities for new customers either from one off sales or new contracts
  • Account management – maintain relationship with customer post sale to ensure customer satisfaction and obtain referrals. Taking ownership of the customer and their issues
  • Complete and manage all customer orders utilizing relevant company technology and in accordance with company policies, procedures and trading standards
  • Win New Business

Service Duties

  • As part of a team of Technicians carry out bacteria sampling, temperature monitoring and other such environmental hygiene monitoring tasks.  Also carry out closed loop analysis, water tank and cooling tower cleaning and disinfection
  • Be responsible for installation and service relating to bioamp and pre-treatment equipment (softener, RO, chlorine dioxide, UV etc.).
  • Removal of waste in accordance with health and safety legislation.
  • Keep control of any equipment needed to carry out role and make replenishment orders as necessary.  Ordering should be efficient and effective to ensure cost control is maintained at all times.
  • Keep Company vehicle other tools / assets clean and in working order ready for performing any interventions in the field.
  • Organize services and daily routing in the most effective way possible and in accordance with instructions from the Technical Services Manager.
  • Make sure that all services and interventions in the field are pre-approved by the Technical Services Manager.
  • Provide local remote phone technical support and helpdesk service for Sales Representatives and customers.
  • Participate in training and study technical documentation / news to ensure always up to date with the latest technical information.
  • Accurately complete any paperwork according to local work instructions and codes of practice.
  • Report any major incidents, quality issues, customer feedback and other relevant information from the field.
  • Promote and maintain good relations with customers, ensuring confidentiality, maintaining standards and promoting the good image of the Company.
  • Promote and identify sales opportunities.
  • Effectively liaise with other Company departments to ensure the best level of service is supplied to the customer.

Education / Background

Strong technical background with proven success and experience in the Water Treatment / Hygiene Industry

Account management experience in the Water Treatment Industry

A Minimum of 3 years working in the Water Treatment Industry

Hold a relevant science / chemistry degree

 

Company Benefits

The Company offer a basic salary of between €32,000 - €37,000

Excellent Commission rates to take you to €37,000 - €50,000

Company car, Pension, Healthcare etc..

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